Frequently Asked Questions
Everything you need to know about your CEP Running gear and orders.
How do I determine my correct size for compression gear?
To ensure maximum benefit, please refer to our size guide which uses specific calf and thigh circumference measurements rather than standard clothing sizes.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited 2-day shipping options are available at checkout for urgent needs.
What is your return policy for worn running apparel?
We offer a 30-day satisfaction guarantee. If your gear doesn't meet your performance expectations, you can return it for a full refund or exchange, even if it has been worn.
How should I wash my CEP compression socks to maintain their elasticity?
We recommend machine washing in cold water on a gentle cycle and air drying. Avoid fabric softeners and bleach, as these can break down the technical fibers.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.